The report looks at three key lessons learned on communications in the coronavirus crisis and look to the months ahead. The authors focus on communications because communication is central to any crisis, including a public health crisis, and is central to the political discussion around how we, as a society, handle them. The lessons learned are meant to support the planning process of the 2nd COVID-19 pandemic. Among its highlights:
This final report is part of the UK COVID-19 news and information project that analyses how the British public navigates information and misinformation about coronavirus and about how the government and other institutions are responding to the pandemic.