Discover the new Eurodesk Guide on Inclusive Communication

16 November 2023

The Guide on Inclusive Digital Communication in Youth Information Services, published by Eurodesk, aims to support all those working with/for young people, in designing more inclusive and accessible youth information. 

The guide covers general principles relevant to building inclusive and accessible information and communication based on best practices from organisations striving for a more inclusive world.

It offers 7 key principles to make youth information services more inclusive. Following these principles, you will able to:

  • Create and follow your own inclusive information and communication strategy
  • Understand your audience and be aware of communication barriers
  • Focus on what you communicate
  • Make your content more accessible
  • Be inclusive with your language
  • Use different channels to reach broadly
  • Keep monitoring and adjusting to your audiences!

The principles aim to support a reflective process. Concrete measures and examples are shared to inspire new practices and build a culture of belonging in youth information services.

Being inclusive requires changing our mindsets and continuing to learn about Diversity, Equity, and Inclusion (DEI). Welcome to to DEI community!


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Eurodesk is a European youth information network created in 1990. As a support organisation to Erasmus+, we make information on learning mobility comprehensive and accessible to young people and those who work with them. With a network of 38 Eurodesk Centres connected to over 1600 local information providers in 36 European countries, Eurodesk raises awareness on European opportunities and encourages young people to become active citizens