Discover the new Eurodesk Guide on Inclusive Communication

16 November 2023

The Guide on Inclusive Digital Communication in Youth Information Services, published by Eurodesk, aims to support all those working with/for young people, in designing more inclusive and accessible youth information. 

The guide covers general principles relevant to building inclusive and accessible information and communication based on best practices from organisations striving for a more inclusive world.

It offers 7 key principles to make youth information services more inclusive. Following these principles, you will able to:

  • Create and follow your own inclusive information and communication strategy
  • Understand your audience and be aware of communication barriers
  • Focus on what you communicate
  • Make your content more accessible
  • Be inclusive with your language
  • Use different channels to reach broadly
  • Keep monitoring and adjusting to your audiences!

The principles aim to support a reflective process. Concrete measures and examples are shared to inspire new practices and build a culture of belonging in youth information services.

Being inclusive requires changing our mindsets and continuing to learn about Diversity, Equity, and Inclusion (DEI). Welcome to to DEI community!


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Eurodesk is a European youth information network created in 1990. As a support organisation to Erasmus+, Eurodesk makes information on learning mobility comprehensive and accessible to young people and those who work with them. With a network of 39 Eurodesk Centres connected to local information providers in 37 European countries, Eurodesk raises awareness on European opportunities and encourages young people to become active citizens. Eurodesk federates over 3000 so-called “multipliers and ambassadors” that are regional or local organisations working with young people, delivering youth information and advising young people on mobility opportunities. To ensure the quality of services in all 37 countries, Eurodesk offers its members quality training and support, and access to youth information services and tools.