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Intelligent Process Automation (IPA) refers to the application of Artificial Intelligence and related new technologies to manage, analyse, and process different types of data and tasks. In many cases, Intelligent Process Automation tools can reduce the need for human intervention in organisational tasks. An example of an Intelligent Process Automation might include using machine learning to deal with some repetitive tasks or time-consuming tasks such as inputting, analysing, and sharing information.

At present, there are no examples of the use of Intelligent Process Automation in the youth sector. However, if we were to imagine an example, it could be an app that collects the number of young people attending youth clubs in different geographical locations based on the weather. To make this happen, the app would automatically collect information about youth club attendants, analyse it, and share continuous updates with the youth sector. You can read more about Intelligent Process Automation here.

Intelligent automation is meant to simplify processes and provide people with more time to do other tasks. The use of AI and machine learning has skyrocketed in recent years – it is having a detrimental effect on the lives and futures of young people.

The Intelligent Process Automation (IPA) topic remains largely unexplored in the youth sector and the lives of young people. In our Resource Pool, we follow this topic more closely and provide essential information and updates on this topic.


Photo of Dr Alicja Pawluczuk
Dr Alicja Pawluczuk

Dr Alicja Pawluczuk is an ICTD Research Fellow at the United Nations University, and a Strategic Consultant on defining Digital Transformation at SALTO PI. Alicja’s research and community education practice focuses on digital youth work, youth digital inclusion, and gender digital inclusion.