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Webinar: Smart Youth Work
Year of production: 2018
0:02 all right welcome everyone to this last webinar of our series on webinar for 0:11 connecting the dots symposium today we are talking about smart youth work and 0:17 and everything related to it and we are accompanied by a host of lovely Estonian 0:25 experts on the topic just a quick reminder that this whole webinar will be 0:32 recorded and the recording will be made available online the easiest way to find 0:38 it is to go on YouTube and and search for a youth partnership and there you 0:44 will find a YouTube channel for the partnership and the three previous webinars all are already online there 0:51 before we go into the topic I will just quickly tell you also that coyote 0:57 magazine is coming up on their issue this week about smart youth work so make 1:03 sure to also take this one into account 1:09 that's all for me and I will give not stage to our lovely Estonian experts so 1:15 we are further ado I give you the stage 1:26 in our webinar that we're having today my name is Luis Ezrin and I'm gonna lead 1:32 you through the next hour we've got some very interesting hot topics around smart 1:38 youth work and we're here to describe the smart youth work initiative that's 1:43 been presented by the Estonian youth work center in collaboration with the 1:48 Estonian Ministry of Education and Research and as we're talking about the fall all of this is leading up to our 1:56 symposium later in the month called connecting the dots young people social 2:01 inclusion and digitalization that's happening later in the month and it's 2:06 gonna be right now the way that we're doing this our today is that we're going 2:11 to start with a bit of a general talk about digitalization and AI how can that affect young people what 2:18 was happening there and then we're going to start to look at the three focus areas that the of these smart youth work 2:25 initiative which is mainly how we accessing the people and helping young people access to services and how are 2:32 they using it on the other side how a youth worker is getting training and education to be able to use these tools 2:39 and the third focus area is producing systems so that our youth workers can 2:45 gather the data and have the collaboration solutions to be able to do their job they're smart youth work 2:52 correctly now there are three focuses for the smart youth work initiative and 2:58 at the end of the hour we're going to be talking about a very important topic the 3:03 covers all three which is mental health so we're going to be taking a broader look at that near the end of the hour 3:09 and we're also going to have some questions so if you have those questions you can write them into the chat box 3:16 there we're gonna see them and we're gonna be able to talk about them at the end now 3:21 the first talk that we have is a gentleman by the name of Thomas mamuh and Thomas comes from model VR and there 3:29 he's an expert in digitalization the future of AI the future of technology 3:35 and he's going to talk to us a little bit we're gonna have a bit of a discussion about where is technology 3:40 going and what is possibly need for youth workers so Thomas if you're there 3:46 my friend we're gonna switch over to you right now please oh come on here we go 4:03 looking good I can't hear what Thomas 4:12 said let's let's try Oh beautiful afternoon everybody 4:17 awesome so everybody can hear me that's good so yes my name is Thomas Mima I 4:24 recently finished my master thesis with topic of religion and AI so hence I've 4:33 been considered as inspirational speaker for this webinar and yes I want to tell 4:39 you what I learned during my writing my master's thesis and looking into the 4:46 topic of AI future and the current state and I would I would keep it really 4:53 general and if you have any more specific questions then please let me know 5:00 currently humans are considered rulers of the world and this is mainly thanks 5:06 to our intelligence and we can consider us this modest and this gives us ability 5:17 to apply our rules to everybody else but current developments in AI on artificial 5:25 intelligence predict that soon there will be something else that is smarter than us and hence this something smarter 5:32 than them can apply their rules on us let me just show you one graph here can 5:42 you see me sure yes so we can see here two graphs 5:52 on the left side you can see how Industrial Revolution made a revolution in our capability to grow economic 6:02 growth and it was exponential growth from 19th century the line growth line 6:10 that was horizontal suddenly turned into vertical and it's basically thanks to the fact that we 6:17 changed from human labor into machine labor and now we can say it see similar 6:26 expectation can be applied to artificial intelligence when we change from human 6:33 thinking into machine thinking so let me 6:39 go back there yep so we can see that let 6:50 me just turn back so you can see that if 6:56 1950 when artificial intelligence was started and its intelligence was pretty 7:02 much zero then current predictions by experts is that we can achieve 7:08 human-level machine intelligence by 2050 and average human intelligence is IQ of 7:16 100 and if we consider growth of ten times per 50 years we can expect that by 7:25 2000 and 200 artificial intelligence can have IQ of 100,000 so this is obviously 7:34 it's a speculation but it would just give you some perspective what we can 7:40 expect for from artificial intelligence you could really get as smart as humans 7:45 or smarter and before I go any further I 7:51 will try to define artificial intelligence a little bit artificial intelligence is obviously it consists on 8:00 keywords from artificial that's man-made and intelligence is ability to achieve 8:07 complex tasks and currently machines or 8:14 artificial intelligence is pretty good at achieving complex tests on some narrow domains like let's say playing 8:20 chess and if we compare it with humans 8:26 humans are really good at achieving different goals like if take human child and giving enough time 8:33 and training human child can pretty much achieve anything it can learn any language or or become good at some 8:41 sports or science so we can see that currently humans are winning in breath 8:47 but machines are much parrots and specific narrow domain and hence current 8:56 goal in artificial intelligence is to gain artificial general intelligence 9:02 that means capability of artificial intelligence to learn anything to be 9:09 self learning on a wide array of things and if we go to future predictions then 9:20 basically there are three options there is either everything is going to be really rosy it's going to be rainbows 9:25 and butterflies middle option is that it's going to be pretty much status quo 9:32 or that we will be working with AI but nothing generally changes much and the 9:38 third option is is dystopia that's pretty much the frightening future and 9:44 robots take over and kill us kill us all like we've seen in in certain movies like Terminator or The Matrix and 9:50 humanities and slaves but already 9:55 currently we can see how artificial intelligence is is becoming ubiquitous 10:04 it's it's pretty much just everywhere if you use your phone for example use Google Translate it's AI there are 10:10 self-driving cars and so forth so also 10:16 we can we're already giving a lot of authority to artificial intelligence in the sense if we have any questions then 10:24 we feel normal to ask first from Google and we have given this authority of 10:32 knowledge to artificial intelligence in a sense already so we can see that if 10:37 artificial intelligence gets smarter then it can have an X 10:44 affected consequences it can have different opinions than us it can have 10:49 different goals and hence it can give us just not necessarily are in our benefit 10:55 and therefore we have to really think 11:01 how we are we developed the artificial intelligence so that its interests will 11:07 be aligned with powers in the future so what you say Thomas is we need to 11:13 develop an AI that doesn't have a bad attitude pretty much we can we can look 11:20 at this way that we are parents and AI is our child so if we wanted our 11:26 children or our child will be will become a decent person like friendly and 11:32 and take good care of its parents in the later in life and parents are not so healthy anymore for example or not so 11:39 smart anymore then we want this child to have this attitude that okay it will respect its its elderly parents for 11:46 example and and it will even if 11:52 necessarily have the same same wishes as us as we do it at least it won't be 11:59 hostile towards us yes very the way it 12:07 sounds like we're creating a child it sounds like something a little work I want to raise it here now I'm gonna 12:13 raise an AI Wow yeah and in a way it's 12:19 it's we never know what our children will become and in the current case as 12:25 you can see it's it's it could be really good it could be really bad and one way 12:31 to think of it is that even if it's very bad then it's still our children and if 12:40 they become smarter than us then isn't it still worth doing it like we have to 12:48 choose are we are we more important and something that we create or or would it 12:54 be worthy sacrifice if we if we but we managed to create something 13:01 bigger than us something better than us that can give start to something totally different 13:06 even if humankind in in the process could vanish like it could go really not 13:15 so inspirational in that way my friend 13:22 we do need to move on with the hour so thank you very much peering and following us anywhere what 13:29 they were going with this thank you all 13:35 good all right we've cut up Thomas's feet we're out this is the Oscars if you go over time we're going to start playing the orchestra I play just me 13:43 playing a violin that's the only Orchestra be out yet now what we would like to do to start to introduce our 13:49 smart youth work initiative we're gonna play you a short video which gives you 13:54 an overview of this smart youth work the youth field must go hand in hand with 14:01 social and technological change page this means that youth work must meet the needs young people identify themselves 14:08 and provide them with access to a range 14:18 of new versatile and attractive activities let's look now what is smart 14:24 youth work and what goals have been set in the smart youth work concept 14:30 how did smart youth work develop Estonians came up with the idea of smart 14:36 solutions in 2013 when framing the development plan for the youth field for 14:42 2014 through 2020 the Estonian government approved the youth field 14:48 development plan for 2014 2020 and it's cabinet meeting on the 6th 14:54 of December 2013 with one of the aims being to develop a smart Youth Work 15:00 concept which was released in 2016 at the same time the idea of addressing the 15:07 challenges and opportunities of the digital era for youth work was also circulating a 15:15 but at the EU level on the 15th of December 2015 the council and the 15:22 representatives of the governments of the Member States meeting within the Council adopted the European Union work 15:30 plan for youth for 2016 2018 with the 15:35 intention of taking youth work into the digital age in 2016 the European 15:41 Commission set up an expert group with the intended outcome of delivering digital youth work and increasing youth 15:53 workers digital skills among the targets to be achieved in the second half of 16:04 2017 during the Estonian presidency of the European Union smart used what became one of the 16:11 priority topics during the Estonian presidency the conclusions of smart 16:16 youth work were adopted which among other things called the Member States and the European Commission to create 16:23 conditions for smart youth work why is smart youth work needed there are no 16:29 significant constraints framing young people's internet and ICT use in Estonia 16:34 most of their daily activities take place on the internet and social media 16:40 acts as their main communication channel the youth field needs to respond to the 16:46 needs of youth young people as well as to this change in society it is important that smart device use and 16:53 young people's presence in the virtual world are not seen as a problem but an opportunity youth work can provide young 17:01 people with both competing activities and developing solutions in a technological setting what is smart 17:09 youth work smart youth work stands for innovative development of youth work 17:15 which involves developing and using smart solutions in youth work but also 17:20 includes components of research quality and policy making 17:25 smart youth work is not a practice that represents a type of youthful work nor 17:31 does it replace any existing practices our ambitions are that smartness is an 17:38 underlying principle of youth work in Estonia youth workers are trained 17:43 sufficiently and extensively on how to find a safe and secure role for digital 17:49 content and tools in their work local governments are open to new ways of 17:55 organizing youth work based on young people's views on how to best provide it 18:00 and they make it possible to develop or use creative solutions to engage young 18:06 people including these solutions to increase youth participation for example 18:13 we have composed to the smart Youth Work toolbox in Estonia with a good practices 18:18 and opportunities have been collected to enhance smartness in work with youth 18:24 what is smart youth work smart solutions for young people digital competencies 18:32 and digital working methods of youth workers developing quality youth work 18:38 opportunities through digital solutions smart youth work enables planning 18:43 creating and implementing innovative activities for young people as well as 18:49 offering new opportunities for them to be active and develop into adults in a 18:55 balanced and modern way smartly virtually globally to the clouds 19:16 okay now that was a handsome and rather familiar voice in that little clip that 19:23 we had there sorry about the choppiness of the video don't forget you can watch this again 19:28 online we're gonna have the whole thing recorded then have links don't worry about nothing everything is gonna be 19:34 fine now we're going to start off we're gonna look at the three focus areas that 19:39 we spoke about in the video and the first one is smart solutions for young 19:44 people so that is it is an element of making sure that they can access the 19:49 information and systems online that they need it's also about having using 19:56 technology to help train them so they open this technology give them better skills to get out there in the workplace 20:02 and make a contribution but it's important to understand it's not just about online service it's about the 20:09 whole picture that we're helping young people with and talk to us more about this I'd like to invite now rains or 20:16 bail and rain is from model we are part of me mr. memmer is not from that before 20:22 I said that incorrectly so we're gonna switch over to rains or bail right now hope you're around we're gonna do the 20:27 little transfer and there we go with me making it happen hi rain alright we're 20:37 working on your audio can't hear your audio yet but we're making that happen you can just nod and smile I'll look 20:44 good stroke that beard okay maybe your sight is muted right oh it was my 20:54 I'm sorry okay you take it away Ryan 21:00 you've got bored okay hello everybody my name is Ryan Sobel I'm ex film director 21:09 now virtual content director so I prep resent the company called morovia productions and last year we made two VR 21:19 productions for Estonian youth center 21:25 so these two experiences that we made one was made to promote profession of 21:32 bio analytics and the other one worse for nurses I'm gonna make that full 21:39 screen okay I think that's better so we 21:46 made this two experiences take consisted of 360 degrees video a 2d video and 21:51 interactivity and then our sort of partner company called sweet Estonia has 21:59 been making these workshops where they 22:05 bring with them 15 sets of virtual reality headsets so the young people put 22:11 them on top of their heads and they watch this story that we have created 22:17 which gives them pretty much puts them 22:23 in the shoes of of a nurse or Bionic and 22:28 after watching that they have a practical workshop where again where they can test different kind of things 22:35 like observe tumours through microscopes and stuff like this so our company 22:44 created this content for them it was pretty hard to do because it's sort of a 22:50 mix of actors and real-world professionals but at the feedback so far 23:00 has been really positive it has been shown to 617 participate and 23:07 as I understand these are mostly young people with a risky background so they 23:16 often don't get to experience the 23:21 opportunities out there regarding career choices so this gives them a very very 23:29 personal and very you know close contact 23:36 with with the everyday work that people do in laboratories in the ambulances in 23:43 ER rooms where they can't be physically so we think it's a very good use of 23:50 virtual reality also virtual reality is a very new and immersive medium so the 23:57 feedback has been very positive because they get to experience something new technologically but at the same time 24:04 this makes them more receptive towards content that we actually want to show 24:11 them which is introduced professions and career opportunities and there has also 24:17 been interest from the Estonian unemployment insurance fund because there is there is always a need for more 24:24 nurses so they have shown interest to show this in in their events also to use 24:33 it to educate and make people more interested in in becoming a nurse and of 24:42 course since since the nature of the workshops is very hands-on then this is 24:50 definitely creating more effect on people than just than just sitting in 24:56 lecture hall and watching the presentation or watching a video a normal 2d video from the screen so I 25:04 think that's about it for me 25:12 right thank you very much than I'm we've switched it back on they're very good now if you are watching the webinar and 25:18 you have some questions about anything that we're going over today I do write 25:24 it into the chat box and we're gonna have a few moments at the end QP I'll go answer some of those questions that you 25:30 have now the entire Estonian smart youth work initiative is summarized in this 25:36 great book that the department has put out the Youth Work Center is put out we 25:41 can see it there's four Grace got everything in it this picture is amazing for and I'll summarize there now we are 25:49 going to move on to the focus area number two which is looking at youth workers so it is the other side of the 25:57 coin as you know youth work mini queue educate youth workers we need to give them the skills and the tools that they 26:04 need to be able to work and implement all of these smart solutions so tell us 26:11 more about this I would now like to invite our next presenter Martin Johnson Martin we're going to switch over to you 26:18 right now make that happen sir just a second she's coming online and there we 26:29 go the presentation hello Martin I high seating but I try to I'll try to keep 26:38 keep on time and I hope you're not going to play the violin before I finish so I 26:45 would like to give a critical look at the development needs of the youth workers when implementing smart youth 26:51 work and I'm a trainer myself so to start off I would like it to to come 27:00 with me interests mark youth work training and just imagine you're there 27:05 it's it's the first day of the training the participants are gathering they are 27:11 taking out their computers their tablets smartphones getting everything connected 27:17 to Wi-Fi and we are ready to start the training well me and my colleague will introduce 27:23 ourselves and we'll tell a little bit about what if the smart youth were concept what do we mean by that and then it's 27:31 it's also important to mention that within this training we are doing everything they're hands-on we'll try 27:39 out a bunch of apps new ones and old ones but the main thing is that we want 27:45 to test them and try them out we're not just going to talk about it and then it's time to give the floor to the 27:51 participants and we ask them to share with us some of their experiences with 27:58 smart youth Worth and so the challenge is that they might be facing and we hear 28:04 a lot of a lot of examples well mostly how Facebook is being used in youth centers how people are communicating 28:12 over to Facebook but then also we hear very concrete questions for example what 28:19 sort of application should I use if I want to make a video that I can share with the youth and all that then we get 28:28 to a participant who says first of all I don't like technology I really hate it 28:35 and in fact when it comes to smart youth work I think it's a terrible idea because what we should do is to get 28:43 people away from the screens and within this training I don't want to create a 28:48 single user account no accounts no passwords so this was an example that we 28:57 come across pretty much every time we start a new training on smart youth work 29:03 there's always someone who's really doubting on the ideas of smart youth 29:09 work or who's really well simply said against technology what we call it is 29:16 it's the digital divide and two years ago a study was done in Estonia that was 29:21 looking at youth workers and the way they use technology in their work and from that study we can see that 44 29:27 percent of youth workers are using digital solutions in in their everyday work and then also what we can see there 29:36 is that there are regional differences which means that that youth workers who are 29:42 working in the cities tend to be using more technology than people working in a rural areas so we have clearly a divide 29:50 over there but there's more to it and when we're looking at youth workers we 29:57 can see that there are conservative youth workers who are more or less the 30:02 people like I describe you in my example there are people who think that technology is not really there for any 30:10 good it's mostly problems and we need to get young people away from swiping their 30:15 screens and then there's also innovative youth workers people who are really 30:21 looking for ways how to engage technology into their everyday work but are it's starting off with Facebook 30:26 going further into using numerous different applications and then we have 30:32 youth workers who are at the beginning of their careers we could say that they are digital natives but they are very 30:40 new to the area of work so they're not quite sure yet what to call incorporating their work and what not 30:48 but what we can see from this research as well is that it's clearly what youth 30:53 workers are stating is that there's need for trainings counselling and support 30:59 and training some counselling is also needed for the people who are innovative 31:05 already they have already started to use something but they are not yet sure how 31:10 to go further with it what else can we do so therefore the trainings would come 31:16 into play and in Estonia we've been running a number of workshops and 31:22 trainings for youth workers and within those trainings we'd like to be really 31:29 practical and hands-on and the tools that we've been teaching or sharing and 31:35 learning in those trainings they followed three different areas first of all the tools for engaging and reaching 31:42 out to youth because I mentioned Facebook but let's be honest young people are not in Facebook anymore in 31:50 fact the number of users on Facebook is dropping a special when we're looking at youngsters so we 31:56 need to look for somewhere else and you perhaps snapchat it's not your first 32:02 option but well this is where the youngsters are and maybe it's it's a good time to start testing it then 32:09 there's tools for collaboration with the young people but also for collaboration with your colleagues and for that slack 32:18 and bat'leth have proved to be really good tools and also different applications for improving efficiency in 32:26 the youth Center's and Trello has has been really amazing for when when you 32:32 need to run a project together with a team but another picture that comes 32:38 across in those trainings way too often is what you're seeing on your screen one thing is an empty battery that can 32:46 be fixed but unfortunately when youth workers are coming to the trainings we 32:51 ask them to bring their own devices so that they are feeling more comfortable with it but those devices often are not 32:59 really up-to-date and when we ask people to download application we hear way too 33:06 often that they can't because the device isn't letting them or the memory is full so this is a place that definitely need 33:13 needs improvement that youth centers cannot be the places where we dump our old technology it 33:20 needs to be a place is with the newest technology possible but one thing is to 33:25 technology or the hardware that we have in our hands but I think most importantly at least what we've seen in 33:33 our trainings is the mindset the way you look at the technology and the new 33:39 technology that's out there do you see it as a possibility you see it only as a 33:44 problem or you can have a balanced look at it and this is what we've been trying 33:50 to create in our trainings is that the youth workers can see the positive the 33:56 possibilities of different applications and tools to be able to use in smart.you 34:02 youth work but also are well aware of the downsides of it thank you here we go thank you very much 34:17 my a very very interesting talk and raising some I believe these issues we 34:22 could see them we understand this and definitely stuff in these few dresser thank you thank you very much now we are 34:30 going to move along to our focus area number three right now of the smart 34:36 youth work initiative and focus area number three has the full unofficial 34:42 title of the developing quality youth work through digital solutions meaning we need the infrastructures in place to 34:49 give the correct tools to our youth workers to do the correct job and we can 34:55 we because the the youth work field is typically something that has lower 35:02 regulation from government and standardization and that's because each youth work solution is very customized 35:09 for region even down to the particularly young post now that actually gives a lot 35:15 of power to youth workers to really customize their young also keep 35:22 responsibilities as well so one of the things that we may need is systems that 35:27 collect a lot of data about youth about young people that youth workers can access we need great collaborative 35:34 solutions like Myron was just talking about before and we also need great 35:40 nationwide top-down strategic guidance from regulatory and government side so 35:46 the youth workers understand the bounds which they are working inside of so it's 35:52 a very very interesting area and that's why it's a whole focus for us focus number three and to talk to us more 35:59 about this I would like to introduce madatha this palü stick pardon me for the pronunciation Simon me eager 36:06 Australia and from the bus Athena youth center and Meredith is going to be 36:11 talking to us more about these digital solutions take it away now thank you 36:18 hello so I'm going to tell you about one 36:26 project what we are right now developing in so and I'm giving you a little 36:34 background about our organization so mostly now I'm working in was Selina and 36:41 I'm head of personnel you'd said you'd Center so was silly nice small race in 36:47 southeast of Estonia region in the region lives I guess two thousand people 36:54 and we have youngsters from seven to twenty six almost like four hundred 37:00 youngsters and we have a quite big Youth Center if we think about this Tony so we 37:07 have a huge center where is a thousand square meters and we have a gym we have 37:13 skate park and every day there is sixty youngsters visiting us and in Estonia we 37:21 have we have able to collect model or 37:27 apply money to develop and youth and then we write some project what is about 37:35 this digital at all so what was our needs or reach was that we don't have 37:41 our youth they don't have enough good youth information so they don't have we 37:53 have like different kind of websites and like social media pages where we share 38:00 information but we don't have like one place where they share the information 38:06 and then sometimes in our village things are happening unexpected unexpected 38:12 things for example some haughty activity trainers or teachers they are sick and 38:19 today is a no like hockey activity so 38:25 you need to let the know your youngsters that today there is no hockey activity 38:30 or the passes are going earlier today or something and since in our youth center days like 38:38 gym and in the skate park and in the ridge and there is no skate park and a gym then lots of people are using and 38:45 it's full all the time so youngsters they need the information about when is 38:51 the best time to go the second lead was where are our youngsters because I in a 38:57 Celina we have like 40 different activities what yet rock stars can do but actually we don't we don't get like 39:06 really good statistics every organization has their own information 39:11 and statistics about the research but we don't have like a information in one 39:18 place so this was the problem and then the last problem was for parents that 39:24 they are all the time we're calling the Youth Center and asking that where is my youngster so is my son or daughter in 39:33 the Youth Center so we wanted to solve this problem too so and then we thought 39:38 that we have to work out some kind of registration system and then without 39:46 that in Estonia we have already won so a sip Association of Estonian open youth 39:52 center has their own law book where you can register a youngsters in when they 39:59 come to you centre or if they come to event but this law book is developed in 40:05 2013 and it's it's developed for all the youth centre so different youth centers 40:12 they are totally different and it's hard to make one tool for everyone so we 40:20 thought that we want to make our own doll so what we are making tent so we we 40:28 are like four five different biggest organization like musical school culture 40:33 house sport club youth center and school so we put every organization one touch 40:40 screen registration screen so when youngsters are coming to hockey activity 40:45 there coming to youth center then that they have a ref ID card and then they can go 40:52 to the screen and they can register themselves and on the screen there is 40:58 that weird tone patterns with what you can push so there is team for example if 41:04 for our youth center there is there going to be chilling skatepark kids room 41:09 handicraft or some other half of the activity hanging and chilling and or for 41:16 examples of unit some event so it's going to be really easy to register yourself and when somebody wants to see 41:23 like open statistics for example how many youngsters are inching more inside 41:28 part then you can view the open statistics and the d'ampton we're going 41:35 to have two smart screens in school and in in a Youth Center and on those 41:43 screens we have coming events unexpected and important things as so when for 41:51 example when Opie activity starts today from when they start earlier or they 41:59 started so some another place then you can see this information then we wanted 42:05 to add the pastimes hoppy activity Stein table so you can see all the time when the activities are 42:11 and you can push the buttons and the right screen is opening and then the 42:16 last thing what is related with all this one is the smartphone app so the smart 42:22 phone app gives us the same information that the smart screen is giving you but 42:31 beside that you can you have chance to register yourself at a youth center or 42:37 hobby activity when something is changing and you are in some hoppy 42:42 activity then you get a specific information for example if when you are going to the skiing or skateboard 42:49 hoppy activity then and today there is no hoppy activity then you get push up 42:55 notice that today there is nothing and and we then we know that 43:01 we can share the information with parent when he or she wants to see you see 43:08 where is the youngster than when the youngster is in the Youth Center then you can you can see that he or she is in 43:17 youth center and when he is in a Hopi activity then you can see that he he or she is in a hobby activity so this is 43:24 the system what we are one we want to develop and what is the goals or 43:29 outcomes we what want it with this project is better statistics about youth 43:35 behavior so then it's easier for us to plant near event events and hobby 43:40 activities or even say military quality that we need some extra pastimes because 43:46 youngsters take and get home then we want the youngsters get relevant information and the first information 43:55 then we want the parents know where their children are and and our visitors 44:01 youngsters or even adults can plan better their visit so this system is 44:07 just beginning and we are making like technical a capability to develop the system so this year we want to want to 44:16 have the technical things and the next year we are we want to do more we want 44:25 to develop more things so this is just the beginning and yeah so this is it 44:31 this is our system what we are developing right now 44:45 hey sorry about that man sorry about that part of me just dealing I clicked on the message to a quick part 44:52 of me thank you very much for your talk very very interesting to hear about what's happening in South South Estonia right from the front line so thank you 45:00 and have a good now into our chat we 45:06 pasted a link where you can download the PDF of the overview all our smart youth 45:11 work initiative and so you can get that PDF in there we will be out but if you 45:17 can't open up we're gonna help you with that in a moment because also what the public does is give us some terms of an 45:25 activity plan so be smart you over not just some high level ideas it's not just 45:31 some general are we think this is a great idea let's do something like that they've listed real steps and actions 45:38 that we will be taking to implement these ideas and that I think is extremely extremely important now 45:46 they're the three focus areas that we have with the smart youth work initiative really what our how our young 45:53 people accessing our systems how are they using that technology how are we training youth workers to be able to use 46:01 that technology and learn how to do their job in this environment and as we just heard their hair how are we working 46:07 on systems to support both sides of that both the youth and the youth workers all 46:14 those three come together for our three focus groups now at the end of our talk 46:19 we also wanted to touch on a very very important area that goes across all 46:24 three of our focus areas and that namely is mental health and that's something 46:30 that we need to be wary of it all of the things that we do because this is certainly something that can be very 46:37 common with the young people that we're reaching out so to help us understand 46:42 more about this we're gonna welcome in now Martha Rutles and Martha is a mental 46:48 health activist and a founding member of the Estonian youth movement of mental 46:53 health to talk to us for a moment a little bit about this Martha let's switch over to you right now 46:58 do the mouse through the buttons here we go we're making a connection beautiful 47:09 we can see you son now we can hear you lovely you can see me as well oh so good 47:19 afternoon everybody my name is Martha I am the vice chairman of External Affairs of the Estonian 47:26 youth movement of mental health and I'm here to talk a little bit about our 47:31 organization and some of the practices we use so our organization began in 47:39 August 2015 when a youth Mental Health website viz held a workshop to find new 47:47 solutions to support young people and their mental health and at this workshop the idea to create an organisation was 47:55 born for two years we existed under the same NGO but since late 2017 we have 48:04 been an independent organization so who are we we are young people from the ages 48:12 15 up to 30 with some supporting members who are over 30 years old as well but 48:19 our target group is under 30 most of our members have experienced some sort of 48:26 mental health problems but it is not a requirement to join we welcome everybody 48:31 who are motivated and want to raise awareness regardless if they have had 48:38 any personal experiences or nuts oh okay 48:49 yes so what do we do our goal is to 48:55 create an environment that supports mental health and we are trying to reach 49:01 that goal by sharing our personal experiences we do believe that our experiences are the most powerful tool 49:09 we have and we are trying to implement in almost every activity we do we give 49:16 lecturers we have some public discussions and private events and also 49:22 we have a Facebook group that I think kind of sets us apart from other 49:28 organizations because it's very special we use it as our main communication 49:33 channel and also as a safe space for our members so a little bit about the 49:41 lectures we give them with the Estonian Medical Students Association usually we 49:49 have two to three lecturers one of them shares a personal experience story then 49:57 we have some information about the most common mental health problems how to get 50:02 help and how to help yourself and one of the things we have started to 50:08 use one of the tools is Google Forms where you where the audience can send us 50:17 their questions or comments because mental health is still very stigmatized 50:23 topic and especially for young people it is very hard to talk about so we have 50:29 found that having the option to send your question anonymously works really 50:37 well actually so and we have used it at our other 50:42 events as well not only at the lectures for example this is a picture from a 50:48 public discussion we had about eating disorders where Elise Crick or who wrote 50:55 the book about her experiences with an eating disorder and me we we talked 51:01 about her experiences and you can't really see it very well from the picture but we had a link where you could send 51:09 your questions and we did get some questions and something that was very 51:16 heartwarming from the from this 51:21 discussion was that there was a mother in the audience who said that thanks to 51:26 Alysse being so open about her experiences her daughter also sought 51:32 help for her problems so that was very hard 51:38 warming moment for us we use the stories 51:44 to to reach our target audience through 51:49 campaigns as well we teamed up with peyote for hashtag super gun blessed which means superheroes in Estonian this 51:58 campaign lasted for one month in April of May and during this campaign we 52:06 posted stories that were sent to us by a young people about their experiences 52:12 with mental health problems and we posted them up on our Facebook page with some quotes to illustrate the posts 52:21 and here are some examples I could translate them as well so the left one 52:27 is my sister had a new teacher who bullied her her friends didn't talk to 52:32 her much either because she did not have much time to go anywhere because she went to music school 52:37 her best friend met up with her after music school and her parents were very supportive if she didn't have them she 52:44 would have killed herself at least that's what she said so this one was sent to us by a 13 year old boy about 52:51 his sister and the other one was sent by a 17 year old girl and it says 52:57 depression should not be a topic that people are afraid to talk about it should be as normal as any other 53:04 physical injury after all it is important to be happy they actually 53:11 reached surprisingly a lot of people and we gained a lot of likes on our Facebook 53:17 page and we could make ourselves more visible through that campaign so a 53:24 little bit more about our Facebook group it is a closed group we have 73 members 53:31 at the moment most of them are members of our organization and some of them are are closer partners from reality 53:41 we do have some rules to ensure the safety of our members we do not share 53:49 the posts outside of the group unless you have a permission I will be sharing 53:55 some examples but I have permissions for them and all the names and faces have 54:00 been blocked out for safety reasons we respect each other and if we share 54:07 something in a group a short description must be written and if it includes some 54:13 sensitive topics a trigger warning must be added as well again to protect our 54:20 members here are some examples how we use our Facebook group 54:26 so here are two polls where we try to find suitable times for events and we've 54:34 found that this works quite well so a lot of people will not a lot of people 54:41 but people could attend our events that will weigh more 54:47 here are some posts from the group on the left you can see a little 54:55 interesting post about the advances in psychiatry that was shared in a group 55:00 and on the right there is a discussion about which tips you have gotten from 55:10 psychologists or psychiatrists have been the most useful for you so there was a 55:15 discussion and people shared what has been useful for them and this is actually a common theme in our group 55:22 that people share what has helped them here's just the left a beam a member 55:31 posted about a panic attack and on the 55:36 right there is a post just to remind the members to take care of themselves here 55:45 are some quotes by our members I hope you had time to read them but I don't 55:53 have much time to to pause for a for a long time here so maybe if you didn't quite read 56:02 everything you can catch up later on YouTube and here's another quote by 56:08 Elise well ready mentioned she wrote the book about her experiences and now she 56:14 has become a member of our organization as well and it's actually very cool that 56:19 her mother is also a member of our organization a supporting member so I 56:25 think it's very awesome so I hope you 56:32 got some ideas and you have a little bit clearer overview of what we do and how 56:40 we use smart youth work and if you have 56:45 any future partnership ideas you can contact me and there's also a link to our public Facebook page where you could 56:52 leave a like thank you very much for inviting us to this webinar all right 56:59 Thank You Martha very interesting insights there now we need to wrap it up 57:05 very soon as I promised got a couple of questions it's easier than a few minutes of spoken to our expert here and I had a 57:13 quick summary of that from captain oats was asking us about some of the possible 57:19 negatives that can also happen from our adoption of all these technological tools of particularly when it comes to 57:25 AI and the algorithms of this selecting things how do we know that they're 57:30 making the correct selection and how do we know that this computer there's Google this whatever that we're using to 57:37 help us isn't biased and it's a great question because when we're programming 57:44 these AIS to help us out but like humans they can have bias as well an actor would be 57:50 biased against a gender religious group sexual orientation all sorts of stuff 57:55 and that will come down to the data that we use the trained individual artificial 58:01 intelligences if we're heading Donna that is biased or not he has human bias because we all are 58:08 then the algorithm can actually turn out biased results and it's absolutely something we need to be watching out for 58:16 it's a very important thing we can't just trust that we need to understand something about how it's making these 58:22 decisions so certainly a very important word warning there and the last one was 58:28 Gabrielle from Romania as I said just a quick few ones and it was the very 58:33 interesting point about well if youth workers need to use phones or devices 58:40 which have enough memory and you can load the apps on and have all the things 58:46 that you may need um that's expensive that cost us money 58:51 and what are you doing countries that are less well-off and I guess in Romania 58:56 particularly outside cities no doubt see that I would think that it is also a 59:02 reflection of the greater community if the young people in your community all have iPhone 7 how did they get iPhone 7 59:09 this is not an advantaged community so I would imagine that your technology that 59:14 you use just needs to reflect what the young people are using in your particular community and that might help 59:23 you it doesn't have to be great or higher just a steep level I think now there's still financial challenges there 59:30 but we're certainly not saying that everyone needs a kinder 7 59:42 they to make these solutions happen so I thought you were hope that you'd learn 59:49 more about the smart youth work initiative here in Estonia my name is Luis says I've been the host thank you 59:54 very much for logging on you could check it all out later see you later everybody 1:00:10 hello everyone before you look off I would invite you to fill in a little 1:00:17 poll so please rate rate this webinar 1:00:23 how you felt today in case you can see 1:00:29 it I can see myself off air for some reason so I do not know what is going on 1:00:38 you know
This webinar introduces the main aspects of Smart Youth Work. It was organised in view of the Symposium “Connecting the Dots: Young People, Social Inclusion and Digitalisation” (26-28 June 2018 Tallinn).
Link to the Symposium page
The EU-CoE youth partnership is a co-operation programme between the European Commission and the Council of Europe in the field of youth, created in 1998. It is based on the principle of a balanced involvement of the partner institutions in terms of political priorities, management, funding and visibility.
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